Formats for investors complaints data to be disclosed monthly by RAs on their website/mobile application:
Data for the month ending – April, 2022
|Sr. No .||Received from||Pending at the end of last month||Received||Resol ved*||Total Pending#||Pending complaints > 3months||Average Resolution time^ (in days)|
|1||Directly from Investors||0||0||0||0||0||0|
|2||SEBI (SCORE S)||0||0||0||0||0||0|
|3||Other Sources (if any)||0||0||0||0||0||0|
Trend of monthly disposal of complaints
|Sr. No.||Month||Carried forward from previous month||Received||Resolved*||Pending#|
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
|SN||Year||Carried forward from previous year||Received||Resolved*||Pending#|
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.